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Desk

Direct Biling

Direct Billing FAQ

What is direct billing?

Direct billing is when healthcare providers submit insurance claims directly to the patient's insurance company, eliminating the need for patients to pay upfront and seek reimbursement later. It streamlines the payment process and allows patients to access their insurance benefits more conveniently.

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What insurance companies do you direct bill 

Alberta Blue Cross, Alberta Blue Cross Medavie, Alberta Blue Cross National, Canadian Construction Workers Union, Canada Construction Workers Union, Canada Life, Chambers of Commerce Group Insurance, CINUP, ClaimSecure, Co-operators, Cowan, Desjardins Insurance, Equitable Life, First Canadian, GMS Carrier 49, GMS Carrier 50, Great West Life, Greenshield Canada, GroupHEALTH, GroupSource, Industrial Alliance Financial Group, Johnson, Johnston Group, LIUNA Local 183, LIUNA Local 506, Manion, Manulife, Maximum Benefit, Medavie Blue Cross, RWAM Insurance, Sirius Insurance, Standard Life, Sun Life Financial, TELUS AdjustiCare.

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How do you direct bill?

A practitioner can direct bill by obtaining the patient's insurance information, including policy details and coverage, and submitting the insurance claim directly to the patient's insurance company on their behalf. The practitioner typically has a billing system or software that allows them to process insurance claims electronically. Once the claim is submitted, the insurance company reviews it and provides reimbursement for covered services directly to the practitioner. The patient is responsible for any applicable deductibles, copayments, or fees not covered by their insurance plan.

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